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Accessibility statement

This website is run by the ReDigIm research team, University of the Arts London (UAL). This accessibility statement applies to redigim.arts.ac.uk. Other websites and browser-based systems on the arts.ac.uk domain have their own accessibility statements.

This website uses HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets) to render content. We have also used other technologies including JavaScript on certain areas of the website.

We commit to ensuring this website is as accessible as possible and we want as many people as possible to be able to use it. This means that you should be able to:

  • Access the website regardless of the device and browser you are using
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also tried to make the website text as easy to understand as possible although we recognise we have more work to do on this.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is
We know that some parts of the website are not fully accessible:

  • PDF documents may not be fully accessible to screen reader software.
  • Some images may not have alternative text descriptions while other decorative and spacer images may not have appropriate alternative text.
  • In some cases, text has been styled to look like headings.
  • Some links need more descriptive accessible names.
  • Some of the text on the website is not written in Plain English.
  • Some of our downloadable documents are not accessible to screen readers.

Feedback and contact information
If you need information on this website in an alternative, more accessible format please contact redigim@arts.ac.uk. Please include details of the content you need and the required format or the service you are trying to access. We aim to provide you with an initial response within two weeks and will provide clear information about how we will deal with your request.

Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact redigim@arts.ac.uk.

We aim to provide you with an initial response within two weeks and will provide clear information about how we will deal with your enquiry or complaint.

If you feel we have not answered your enquiry or complaint satisfactorily, please contact us again. We will escalate your enquiry or complaint to the Assistant Head of Online Services who will work to get you a response.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person
To contact us by phone or for information about accessing the University of the Arts London buildings please call the main switchboard telephone number for London College of Communication: +44 (0)20 7514 6500. More information about accessing our buildings is available from AccessAble.

Technical information about this website’s accessibility
UAL is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content
The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
Some images may not have alternative (alt) text descriptions while other decorative and spacer images may not have null alternative text. This fails WCAG Success Criterion 1.1.1 Non-text Content (Level A). We plan to add alt text to all of our images.

Preparation of this accessibility statement
This statement was prepared on 9 March 2023. It was last reviewed on 9 March 2023. This website was last tested in February 2023. The test was carried out by the web developer.

We used the following automated accessibility tools, assistive technology and manual testing methods to test a sample of pages of our website. These included:

  • MacOS VoiceOver
  • Manually auditing the alt text of all images
  • Manually checking colour contrast of text

The selection of pages we tested were:

  • The homepage
  • About page
  • Research team
  • Knowledge Exchange
  • News
  • Publications
  • Contact Us